Now Hiring - Client Success Specialist in Zionsville, IN

Ranked No.1 Lawn Care Franchise by Entrepreneur Magazine. Ranked No.1 Top Service Franchise by Franchise Business Review. Ranked No.2 Best Franchise by Forbes Magazine (working on that!)

Weed Man, the largest franchised lawn care company in North America and the #1 franchise in lawn care, is looking for a Client Success Specialist to join our growing team. In this role, you will be interacting with clients over the phone, while being responsible for other administrative duties. This position offers a competitive salary and bonus program, varying benefit packages, industry and company training and advancement opportunities. Come to work with your passionate, enthusiastic attitude, and you’ll experience the thrill of being a part of a winning team and you’ll be rewarded with many opportunities for personal growth!

You will train in our local office for 2-5 weeks

Responsibilities

• Build relationships with our clients and proactively resolve escalated concerns
• Document and update client records based on interactions in our database
• Administrative duties as needed

Requirements

• Ability to work independently and as part of a team
• Ability to work in a fast paced, results-oriented environment
• Previous knowledge of MS Office & CRM considered an asset
• Previous call center customer service experience required
• High school/GED required

Client Success / Support Specialist Benefits:

• Competitive salary and bonus program
• Paid time off and holidays
• Health insurance option available
• Industry and company training / advancement opportunities
• Flexible scheduling and ability to work from home if desired
• Work independently